Waterland: coeo Inkasso acquires KNP Financial Services in Austria
Hamburg/Dormagen/Vienna — coeo Inkasso, a receivables management service provider in Waterland Private Equity’s corporate portfolio, is acquiring KNP Financial Services GmbH. KNP is a leading provider of collection services in Austria and primarily serves corporate customers in the e‑commerce sector. For coeo Inkasso, the integration of KNP means entry into the Austrian market. The sellers are the two founders and managing directors of the company Anton Moser and Wolfgang Hetlinger. They will remain in management after the sale. The parties have agreed not to disclose details of the transaction, which is still subject to approval by the relevant antitrust authorities. The investment company Waterland had acquired a majority stake in coeo Inkasso in February 2018.
KNP Financial Services, which is headquartered in Vienna and has around 30 employees, aims to improve the liquidity of its customers and also relies on highly automated processes. A modern infrastructure, powerful interfaces and a customized workflow enable effective receivables management. Last year, KNP processed around 100,000 new claims. KNP benefits from its integration into the coeo Inkasso Group primarily in the area of customer acquisition and through access to a large and stable industry network.
coeo Inkasso was founded in 2010 and is now based in Dormagen. The company offers fiduciary collection, debt purchase and credit reports in the e‑commerce, retail, telecommunications and energy sectors. More than 250 employees currently work for coeo Inkasso, and the service provider takes on more than 1,200,000 new receivables every year.
Wolfgang Hetlinger, founder and managing director of KNP, is pleased about the deepening of the partnership: “We have already worked very successfully with coeo Inkasso in the past — especially in the joint acquisition of new customers. The deepening of our cooperation brings many opportunities: there are operational points of contact, for example, in the structured exchange of knowledge for optimizing service quality.” Anton Moser, co-founder and Managing Director at KNP, adds: “Our collection processes are already highly automated. Together with coeo Inkasso, we want to make them even more efficient. Above all, we will drive innovations in the topic area of advanced analytics in a targeted manner.”
Sebastian Ludwig, Managing Director at coeo Inkasso, sees the integration of KNP as an important milestone in the further development of the company: “With KNP, coeo Inkasso succeeds in entering the Austrian market. In addition, we are further expanding our expertise in the e‑commerce sector. The deepening of our partnership brings immense benefits to both companies.”
Dr. Carsten Rahlfs, Managing Partner at Waterland, comments: “With our portfolio companies, we primarily rely on buy & build strategies to develop them further. To this end, we also support the search for well-positioned companies that have strong growth and are leaders in their industry. The receivables management market is still highly fragmented, particularly in German-speaking countries, and a consolidation of coeo Inkasso and KNP will significantly strengthen the position of both companies.”
The independent investment company Waterland has extensive experience in the field of “Outsourcing and Efficiency”. In German-speaking countries, for example, Waterland has a stake in the Serrala Group. From its headquarters in Hamburg, the financial software specialist supports over 2,500 companies worldwide with forward-looking technology for optimized payment transactions and related financial processes.
About coeo Inkasso
coeo Inkasso stands for intelligent receivables management and combines “knowledge from experience” with “man and machine” expertise. As a result, new data-driven, behavior-oriented, and customer value-preserving collection strategies are constantly emerging. The company was founded in 2010. In 2011, it took over the business operations of the receivables service provider Forum Inkasso GmbH. This was followed in 2012 by the acquisition of the business operations of acoreus Collection Services GmbH. coeo Inkasso currently employs over 250 staff and takes on over 1,200,000 new receivables files every year.
KNP Financial Services GmbH was founded in 2011 and stands for modern and innovative receivables management with the aim of improving the liquidity of its clients. KNP currently employs 30 staff based in Vienna and takes on over 100,000 new receivables files every year.
Waterland is an independent private equity investment firm that helps companies realize their growth plans. With substantial financial support and industry expertise, Waterland enables its portfolio companies to achieve accelerated growth both organically and through acquisitions. Waterland has offices in the Netherlands (Bussum), Belgium (Antwerp), Germany (Hamburg, Munich), Poland (Warsaw), the UK (Manchester), Denmark (Copenhagen) and Switzerland (Zurich). Currently, six billion euros in equity funds are under management.