{"id":40134,"date":"2022-01-19T21:21:32","date_gmt":"2022-01-19T19:21:32","guid":{"rendered":"https:\/\/newserver.fyb.de\/refund-and-returns-policy\/"},"modified":"2022-05-20T13:11:50","modified_gmt":"2022-05-20T11:11:50","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/www.fyb.de\/en\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p><b>This is a sample page.<\/b><\/p><h3>Overview<\/h3><p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p><p>To be eligi\u00adble for a return, your item must be unused and in the same condi\u00adtion that you recei\u00adved it. It must also be in the origi\u00adnal packaging.<\/p><p>Seve\u00adral types of goods are exempt from being retur\u00adned. Peri\u00ads\u00adha\u00adble goods such as food, flowers, news\u00adpa\u00adpers or maga\u00adzi\u00adnes cannot be retur\u00adned. We also do not accept products that are inti\u00admate or sani\u00adtary goods, hazar\u00addous mate\u00adri\u00adals, or flamma\u00adble liquids or&nbsp;gases.<\/p><p>Addi\u00adtio\u00adnal non-returnable items:<\/p><ul class=\"wp-block-list\">\n<li>Gift cards<\/li>\n<li>Down\u00adloa\u00adda\u00adble soft\u00adware products<\/li>\n<li>Some health and perso\u00adnal care&nbsp;items<\/li>\n<\/ul><p>To complete your return, we require a receipt or proof of purchase.<\/p><p>Please do not send your purchase back to the manufacturer.<\/p><p>There are certain situa\u00adtions where only partial refunds are granted:<\/p><ul class=\"wp-block-list\">\n<li>Book with obvious signs of&nbsp;use<\/li>\n<li>CD, DVD, VHS tape, soft\u00adware, video game, cassette tape, or vinyl record that has been opened.<\/li>\n<li>Any item not in its origi\u00adnal condi\u00adtion, is dama\u00adged or miss\u00ading parts for reasons not due to our&nbsp;error.<\/li>\n<li>Any item that is retur\u00adned more than 30 days after delivery<\/li>\n<\/ul><h2>Refunds<\/h2><p>Once your return is recei\u00adved and inspec\u00adted, we will send you an email to notify you that we have recei\u00adved your retur\u00adned item. We will also notify you of the appr\u00adoval or rejec\u00adtion of your refund.<\/p><p>If you are appro\u00adved, then your refund will be proces\u00adsed, and a credit will auto\u00adma\u00adti\u00adcally be applied to your credit card or origi\u00adnal method of payment, within a certain amount of&nbsp;days.<\/p><b>Late or miss\u00ading refunds<\/b><p>If you haven\u2019t recei\u00adved a refund yet, first check your bank account again.<\/p><p>Then cont\u00adact your credit card company, it may take some time before your refund is offi\u00adci\u00adally posted.<\/p><p>Next cont\u00adact your bank. There is often some proces\u00adsing time before a refund is posted.<\/p><p>If you\u2019ve done all of this and you still have not recei\u00adved your refund yet, please cont\u00adact us at {email address}.<\/p><b>Sale items<\/b><p>Only regu\u00adlar priced items may be refun\u00added. Sale items cannot be refunded.<\/p><h2>Exchanges<\/h2><p>We only replace items if they are defec\u00adtive or dama\u00adged. If you need to exch\u00adange it for the same item, send us an email at {email address} and send your item to: {physi\u00adcal address}.<\/p><h2>Gifts<\/h2><p>If the item was marked as a gift when purcha\u00adsed and ship\u00adped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the retur\u00adned item is recei\u00adved, a gift certi\u00adfi\u00adcate will be mailed to&nbsp;you.<\/p><p>If the item wasn\u2019t marked as a gift when purcha\u00adsed, or the gift giver had the order ship\u00adped to them\u00adsel\u00adves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p><h2>Shipping returns<\/h2><p>To return your product, you should mail your product to: {physi\u00adcal address}.<\/p><p>You will be respon\u00adsi\u00adble for paying for your own ship\u00adping costs for retur\u00adning your item. Ship\u00adping costs are non-refundable. If you receive a refund, the cost of return ship\u00adping will be deduc\u00adted from your refund.<\/p><p>Depen\u00adding on where you live, the time it may take for your exch\u00adan\u00adged product to reach you may&nbsp;vary.<\/p><p>If you are retur\u00adning more expen\u00adsive items, you may consider using a trackable ship\u00adping service or purcha\u00adsing ship\u00adping insu\u00adrance. We don\u2019t guaran\u00adtee that we will receive your retur\u00adned&nbsp;item.<\/p><h2>Need help?<\/h2><p>Cont\u00adact us at {email} for ques\u00adti\u00adons rela\u00adted to refunds and returns.<\/p>","protected":false},"excerpt":{"rendered":"<p>This is a sample page. Over\u00adview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exch\u00adange. To be eligi\u00adble for a return, your item must be unused and in the same condi\u00adtion that you recei\u00adved it. It must also&nbsp;be&nbsp;[\u2026]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wp_typography_post_enhancements_disabled":false,"footnotes":""},"class_list":["post-40134","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - FYB Financial Yearbook<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fyb.de\/en\/refund-and-returns-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - FYB Financial Yearbook\" \/>\n<meta property=\"og:description\" content=\"This is a sample page. Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligi\u00adble for a return, your item must be unused and in the same condi\u00adtion that you recei\u00adved it. 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